Is there a bond or deposit required for the lock box?
No bond. No deposit. Just simple, upfront paid in advance hire.
You don’t need to pay any holding fee to book your lock box — however, you are financially responsible for any damage, theft, or loss during your hire period.
✅ No upfront deposit required
✅ Clear replacement costs listed in your agreement
✅ Additional payment only if damage or loss of access occurs.
Whether you’re using lock box hire for AirBnB Surfers Paradise, AirBnB guest key lock boxes Palm Beach, or Coolangatta AirBnB lock box hire, you get a low-commitment way to manage secure guest access — without the usual red tape.
📧 hello@conciergly.com.au
📞 1300 590 039
📍 Level 2, Shop 22a, 3–15 Orchid Avenue, Surfers Paradise Qld. 4217
What happens if the lock box is damaged during a storm or weather event?
If your lock box is damaged by weather or storms, you’re responsible for repair or replacement costs. We offer weather-resistant options to prevent this.
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Is there a difference between the lock boxes at each location?
Yes, we offer different lock box types at each location. Contact us to find the best solution for your property needs.
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Can I use the same lock box for multiple guests checking in on the same day?
Yes, you can use the same lock box for multiple guests, as long as the keys are returned between check-ins. Learn more about how to manage this.
Read more here