What happens if a guest leaves the lock box open or misuses it?
If a guest forgets to close the lock box, leaves it open, or changes the code without permission, you may be responsible for any resulting damage, theft, or replacement costs.
To avoid issues, we recommend you include clear check-in instructions for every booking and remind guests to scramble the code after use.
✅ You stay in control of lock box security
✅ Guests are clearly guided with your instructions
✅ You avoid unnecessary damage or liability
Protecting your lock box is easy when guests know what to do — and we’re here to help you set the right expectations from day one.
Whether you’re using lock box hire for AirBnB Surfers Paradise, AirBnB guest key lock boxes Palm Beach, or Coolangatta AirBnB lock box hire, clear communication means fewer surprises and a smoother stay for everyone.
Need help writing your guest instructions? Just ask — we’ve got templates ready.
📧 hello@conciergly.com.au
📞 1300 590 039
📍 Level 2, Shop 22a, 3–15 Orchid Avenue, Surfers Paradise Qld. 4217
How do I end my hire of the lock box?
Ending your hire is simple. Just provide 7 days’ notice, and we’ll process your cancellation. Learn more about our terms and conditions.
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Can I collect the keys from the lock box myself if needed?
Yes, you can access the lock box anytime. Whether you’re on-site or just passing through, retrieve the keys whenever you need them.
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How quickly can I get a lock box set up?
Need a lock box fast? Our efficient setup process ensures you can get started in as little as 24 hours. Secure access for your guests, right away.
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