
How does the lock box hire process work?
Hiring a lock box with us is fast, simple, and 100% remote — perfect for busy AirBnB hosts across Surfers Paradise, Palm Beach, and Coolangatta.
Just send us an email to get started.
We’ll reply with a lock box hire agreement outlining pricing, available locations across the Gold Coast, and all terms upfront — no hidden surprises.
✅ Clear and simple process
✅ Upfront pricing and locations
✅ Fast setup — no waiting around
Once you complete the agreement and return it by email, we’ll allocate you an available lock box at your chosen location.
• For Surfers Paradise lock boxes, you can choose a 3-digit code.
• For Palm Beach and Coolangatta Master Lock key safes, you’ll set a 4-digit code.
Simply let us know your preferred code, and we’ll set it for you before use.
After payment (due within 24 hours of invoice), your lock box is ready to go.
You can immediately share the location and code with your guests — giving them secure, 24/7 self-check-in access.
✅ No pickup
✅ No waiting
✅ Just instant convenience for you and your guests
Whether you’re after lock box hire for AirBnB Surfers Paradise, AirBnB guest key lock boxes Palm Beach, or Coolangatta AirBnB lock box rental, we make it easy to give your guests the best start to their stay.
Still hiding keys under the mat? Upgrade your guest check-in game with secure lock boxes built for Gold Coast hosts.
Email us today and experience the simple, stress-free way to manage guest access on the Gold Coast!
📧 hello@conciergly.com.au
📞 1300 590 039
📍 Level 2, Shop 22a, 3–15 Orchid Avenue, Surfers Paradise Qld. 4217
What support is available outside business hours?
After-hours support is available for urgent access issues. Learn how we assist hosts when guests need help outside business hours.
Read more here
How secure are the lock boxes you provide?
Our secure lock boxes are tamper-resistant, weatherproof, and designed for maximum security. Ensure your property is safe with our trusted solutions.
Read more here
Can I suspend my hire if the property is vacant for a period?
Unfortunately, lock box hire is continuous. If you need to cancel, simply provide 7 days’ notice. Learn more about our flexible terms.
Read more here