How do I update or change the code between guests?
Keeping your property secure is easy.
When you hire with us, we make sure you stay in full control of your lock box access.
For all our Master Lock key safes at Surfers Paradise, Palm Beach, and Coolangatta, you’ll get a simple YouTube link showing you exactly how to reset your own combination — it only takes a minute!
✅ Quick and easy code change
✅ Full control between guests
✅ Boost security with every booking
Just follow the video guide to set your new code.
Once updated, remember to let us know the new code — we’ll keep it securely on file for you in case you ever need a backup.
Looking for lock box hire for AirBnB Surfers Paradise, AirBnB guest key lock boxes Palm Beach, or Coolangatta AirBnB lock box hire?
Airbnb Superhost tip: A secure lock box is the easiest upgrade for guest satisfaction.
We make it simple to manage your guest access — and even simpler to keep it secure.
Get started today and take the hassle out of guest check-ins!
📧 hello@conciergly.com.au
📞 1300 590 039
📍 Level 2, Shop 22a, 3–15 Orchid Avenue, Surfers Paradise Qld. 4217
What happens if a guest damages or changes the code to the lock box?
Learn what happens if a guest damages or changes the code of your lock box. Get peace of mind with our clear policies for Airbnb hosts.
Read more here
Are the lock boxes accessible for guests with mobility limitations?
Our lock boxes are installed at convenient heights, but if you have guests with mobility concerns, we’re happy to advise on location suitability.
Read more here
Are there any restrictions on the types of keys or items I can place in the lock box?
Our lock boxes are perfect for standard keys, key cards, and small fobs. Contact us if you need to store oversized items.
Read more here