How do I end my hire of the lock box?
You don’t need to physically return anything, just email us at least 7 days before you’d like to end your hire, and advise us of the current code; we’ll remove access and update our system.
However, please note: Refunds are not issued for unused time.
So if you’ve paid for a full month and decide to cancel after two weeks, the balance is non-refundable.
✅ No returns or removals needed by you
✅ Simply email to cancel
✅ Quick, remote deactivation
Whether you’re wrapping up for the season or changing properties, we make ending your lock box hire for AirBnB Surfers Paradise, AirBnB guest key lock boxes Palm Beach, or Coolangatta AirBnB lock box hire simple.
📧 hello@conciergly.com.au
📞 1300 590 039
📍 The Mark Centre, Level 2, Shop 22a, 3–15 Orchid Avenue, Surfers Paradise, Qld. 4217
What happens if a guest leaves the lock box open or misuses it?
If a guest misuses or leaves the lock box open, the cost of repair or replacement will be charged. Learn more about how we handle damages.
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How does the lock box hire process work?
Discover how our lock box hire process works in Surfers Paradise. Secure, simple, and hassle-free solutions for Airbnb hosts. Get started today!
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How do I advise the guest about lock box hire?
Discover the best way to advise guests about the lock box code and location. Make the process seamless for both you and your guests.
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