Can I install a lock box myself?
No — and that’s part of what makes our service so simple. All lock boxes are already installed and permanently fixed to secure walls at our three locations: Surfers Paradise, Palm Beach, and Coolangatta.
You’re hiring the use of the lock box, not managing any installation or setup yourself.
✅ No tools, drilling, or approvals needed
✅ Professionally mounted at pre-approved sites
✅ Zero effort required from you
This setup ensures consistency, safety, and guest-friendly convenience — so your guests always know exactly where to go, and you stay focused on hosting.
Whether you’re after lock box hire for AirBnB Surfers Paradise, AirBnB guest key lock boxes Palm Beach, or Coolangatta AirBnB lock box hire, you get a secure system that’s ready to go — no DIY required.
📧 hello@conciergly.com.au
📞 1300 590 039
📍 Level 2, Shop 22a, 3–15 Orchid Avenue, Surfers Paradise Qld. 4217
Do you provide signage or instructions at the lock box location?
All our lock boxes come with clear labels. We also provide digital instructions to help guests easily locate and use the lock box.
Read more here
Can I suspend my hire if the property is vacant for a period?
Unfortunately, lock box hire is continuous. If you need to cancel, simply provide 7 days’ notice. Learn more about our flexible terms.
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Are the lock boxes accessible for guests with mobility limitations?
Our lock boxes are installed at convenient heights, but if you have guests with mobility concerns, we’re happy to advise on location suitability.
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