Are the lock boxes accessible for guests with mobility limitations?
Most of our lock boxes are installed at a convenient standing height, making them easy to access for the average guest.
However, if you’re hosting guests with mobility concerns, please let us know in advance. We’ll do our best to advise whether a specific location is suitable.
✅ Installed at accessible, guest-friendly heights
✅ We’ll help assess suitability for your booking
✅ Supporting you in delivering a 5-star guest experience
We’re here to help you offer a smooth and inclusive check-in process — whether you’re using lock box hire for AirBnB Surfers Paradise, AirBnB guest key lock boxes Palm Beach, or Coolangatta AirBnB lock box hire.
Hosting someone with special access needs? Contact us — we’ll help you choose the best solution.
📧 hello@conciergly.com.au
📞 1300 590 039
📍 Level 2, Shop 22a, 3–15 Orchid Avenue, Surfers Paradise Qld. 4217
Is there a minimum hire period for the lock box?
Wondering about the minimum hire period for lock boxes? Our flexible rental terms let you choose the duration that suits your Airbnb needs.
Read more here
Do you assist guests with lock box questions or access help?
We support hosts, not guests. If your guests need help with the lock box, they should contact you directly. Learn more about our policy.
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Can I schedule regular code changes for added security?
Yes, you’re welcome to change the lock box code between guest stays as often as you like.
Read more here