Are there any restrictions on the types of keys or items I can place in the lock box?
Generally no, however, our lock boxes are designed to fit standard door keys, key cards, and small fobs. Oversized or unusually shaped items may not fit securely or could damage the lock box.
If you’re unsure whether your items are suitable, check with us before placing them inside.
✅ Fits standard keys, fobs, and key cards
✅ Avoid forcing large or bulky items
✅ We’ll confirm compatibility before you hire
We offer three lock box sizes to suit different Airbnb access needs:
-
Small Master Lock Key Safe: Holds a standard key, key card, or a single small fob. Ideal for simple setups with minimal access requirements. Palm Beach and Coolangatta.
-
Large Master Lock Key Safe: Accommodates multiple keys, cards, and one or two small fobs. A good option for shared or dual-access properties. Plm Beach and Coolangatta.
-
330 Extra Large Custom Lock Boxes: Available exclusively in Surfers Paradise, this size fits several keys, key cards, and multiple fobs. Perfect for full-home or multi-room access setups.
Whether you’re using lock box hire for AirBnB Surfers Paradise, AirBnB guest key lock boxes Palm Beach, or Coolangatta AirBnB lock box hire, our team will help ensure the setup is right for your property.
Need to check your key size? You are welcome to call in to our Surfers Paradise office to check.
📧 hello@conciergly.com.au
📞 1300 590 039
📍 The Mark Centre, Level 2, Shop 22a, 3–15 Orchid Avenue, Surfers Paradise, Qld. 4217
Do you offer lock boxes for real estate agents or corporate short-stay managers?
Yes, we offer lock box solutions for real estate agents and corporate short-stay managers. Manage multiple properties with ease.
Read more here
How do I handle lost or unreturned keys?
If keys are lost or unreturned, unfortunately, you are responsible for the cost of replacement. Learn how to manage lost key situations with our simple process.
Read more here
Can I personalise the lock box or add a sticker so guests recognise it?
To keep things professional, personalisation or stickers are not allowed. We’ll make sure the lock box is clearly labelled for easy recognition.
Read more here